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What is a Policies and Procedures Manual?

Your policies and procedures manual houses your company best practices, core business process descriptions, and methods and standards for how work is performed.  Creating your manual allows you to...

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Are You Writing Procedures or Documenting Processes?

To answer this question we must first understand why are you writing a procedure?  Most people write procedures to document their daily tasks so they can train others or comply with some...

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Sample Company Policies and Procedures

Developing company policies and procedures can be a difficult task requiring expertise in writing, company politics, and an understanding of business process design. Each subject you research will also...

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Difference Between Process, Procedures and Work Instructions

The difference between a process, a procedure and a work instruction can be summed up as breadth and depth.  A process defines the big picture and highlights the main elements of your business–breadth....

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Process Approach to Business Process Management

Business process management (BPM) uses the process approach to achieve planned results, objectives, and your strategic vision.  If you manage what you measure, then the process approach to business...

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What Process Approach Questions are Used for a Process Audit?

The PDCA process approach is used for business process planning, Business Process Management (BPM), and for business process auditing as well.  Process auditing is focused on determining process...

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What Are Policies and Procedures-SOP?

An important aspect of any quality system is to work according to clear-cut Standard Operating Procedures (SOPs). An SOP is a policy and procedure document which describes the regular recurring...

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Determining Needed Procedures: How Many Are Necessary?

I have not seen a report that quantifies an ideal number of policies and procedures.  How many policies and procedures you develop depends on your acceptance of risk and variation within your...

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Business Procedures Examples and Manual Sampler

Business Policy and Procedure Manual Every company needs an office policy manual of some kind.  Everyday issues arise within the workflow of your business processes that requires a consistent...

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People Process Product Your Policies Procedures

People Process Product: Your Policies Procedures Writing policies and procedures is about communicating what people process product means in your business.  The three P’s of people product process...

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